At Joozoon, we are committed to offering a secure and transparent payment process for all of our customers. This Payment Policy outlines the accepted payment methods, processing procedures, and related terms applicable to all purchases made on our website.
Accepted Payment Methods
Joozoon accepts a wide range of secure and convenient payment options, including:
- American Express
- Diners Club
- Discover
- JCB
- Maestro
- Mastercard
- PayPal
- Visa
All transactions are processed in real time using secure encryption protocols to protect your financial data.
Payment Currency
All prices and transactions on https://joozoon.com are listed in U.S. Dollars (USD). If you are purchasing from outside the United States, your payment provider may apply a currency conversion fee based on the current exchange rate.
Payment Security
To ensure your payment information is safe and secure, we use trusted third-party payment gateways that comply with PCI-DSS (Payment Card Industry Data Security Standard). Joozoon does not store your credit card or payment details on our servers.
Order Confirmation
Once your payment is successfully processed, you will receive an order confirmation email containing your order details, payment summary, and shipping information. If you do not receive a confirmation email within 24 hours, please contact us at support@joozoon.com.
Payment Authorization
All payments must be authorized and approved by your financial institution or payment provider. In the event that your payment is declined, your order will not be processed until a valid payment method is provided.
Taxes and Duties
All prices shown on our website are exclusive of applicable taxes and duties. Customers are responsible for any import duties, customs fees, or additional charges imposed by their local government upon delivery, if applicable.
Fraud Prevention
To maintain the integrity and security of our platform, Joozoon reserves the right to delay or cancel any order that appears to be fraudulent or suspicious. In such cases, we may contact you for verification or request additional documentation before processing your order.
Refund Processing
If a return or cancellation is approved according to our Return Policy, refunds will be issued to the original method of payment within 5 business days of confirmation. Refund processing time may vary depending on your bank or payment provider.
Contact Us
For any payment-related inquiries or concerns, please reach out to our customer support team:
Email: support@joozoon.com
Phone: +86 183 7084 5031
Office Address: 14 Heyi St, Bai Yun Qu, Guang Zhou Shi, Guang Dong Sheng, China, 510403