Introduction
At Joozoon, we are committed to protecting your privacy and ensuring a safe online experience. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, purchase our wooden wall art, or interact with our services.
By accessing or using our website, you agree to the terms of this Privacy Policy.
Information We Collect
We collect both personal and non-personal information to process orders and improve your shopping experience.
Personal Information
When you place an order, create an account, or contact us, we may collect:
- Full name
- Billing and shipping address
- Email address
- Phone number
- Payment information (processed securely via trusted third-party providers)
Non-Personal Information
We may also collect non-identifiable information such as:
- Browser type and version
- IP address
- Time zone settings
- Pages visited on our website
- Referring to website addresses
How We Use Your Information
We use your information to:
- Process and fulfill orders
- Communicate order updates and promotional offers
- Improve website functionality and customer experience
- Respond to customer service inquiries
- Detect and prevent fraud or abuse
Sharing Your Information
Joozoon does not sell, rent, or trade your personal information. We may share your data only under the following conditions:
- With trusted third-party service providers (e.g., payment gateways and shipping couriers)
- To comply with legal obligations or enforce our site policies
- To protect our rights or safety, or the rights and safety of our users
Payment and Security
We accept secure payments via American Express, Diners Club, Discover, JCB, Maestro, Mastercard, PayPal, and Visa. All transactions are processed through encrypted, PCI-compliant payment gateways. We do not store your credit card details.
Cookies and Tracking Technologies
Joozoon uses cookies to enhance your browsing experience, remember your preferences, and collect analytical data. By using our site, you consent to our use of cookies. You may disable cookies in your browser settings.
Your Data Protection Rights
You have the right to:
- Access the personal data we hold about you
- Request correction or deletion of your data
- Object to or restrict data processing
- Withdraw consent at any time
To exercise your rights, please contact us at support@joozoon.com.
Data Retention
We retain your data for as long as necessary to fulfill the purposes outlined in this policy unless a longer retention period is required by law.
International Data Transfers
As our office and fulfillment center are located in China, your data may be processed outside your country of residence. We implement safeguards to ensure your information is handled securely and in compliance with applicable privacy laws.
Children’s Privacy
Our website and services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children. If we become aware that a child has provided us with personal data, we will delete it immediately.
Changes to This Policy
Joozoon reserves the right to update or modify this Privacy Policy at any time. Changes will be posted on this page with the updated effective date. Continued use of the website after such changes signifies your acceptance.
Contact Us
If you have any questions or concerns regarding this Privacy Policy, please contact us:
Email: support@joozoon.com
Phone: +86 183 7084 5031
Address: 14 Heyi St, Bai Yun Qu, Guang Zhou Shi, Guang Dong Sheng, China, 510403